Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your unworn timepiece in its original packaging within 30 days of delivery.
1
Initiate Return
Log into your account and request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the watch in its original box with all manuals, tags, and protection plastics intact.
3
Affix Label
Print and attach the prepaid shipping label provided via email to your package.
4
Quality Inspection
Once received, our horologists will inspect the watch before processing your full refund.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing